Asurion work at home customer service representatives easy online business start ups
Interview Questions Dont Remember but nothing too hard. I actually regret leaving when I did and would go back in a heartbeat. Get a free employer account to Is It Hard To Make Money Off Amazon Dropship Online Business to reviews, see who is viewing your profile, and engage with your candidates. You will work long hours at points during the year but the pay and benefits are worth it. Cons Work at home contract expires in Jan left before happen. You direct marketing vs direct selling news global 100 list advance quickly if you are motivated to challenge. Scheduling is based off of performance, and raises are only once a year based off performance and less than a dollar. Helpful 9. Something about motivates so I just assume he asking what motivates me. Claimed Profile Review this company. Att bought out DTV which is the biggest contract Asurion had at the time. Applied Online. The job can be stressful but it is what you make it out to be. More focused on average handle time aht than callback, reliability, or net promoter score. Just. Truly terrible work environment. It's Okay but they do work with you, need to have more raises, and set schedule you do move around from retail to retail alot, and have to change Sups alot. The training was a little challenging however once on the floor it was ok. I have worked for Asurion at least six years and found that it What To Sell On Ebay To Make Money Fast Pet Supplies Wholesale Distributor Dropship a great company to work. I got raises often and was a great culture and environment. We were instructed to tell people that we were in Nashville. Full-time, Part-time. Asurion is constantly growing and shifting forward with its technologies and in its tech-solutions environment. Change happy.
Asurion Employee Reviews in Remote
There was always new technology coming out and was always eager to go to training for it. Search job titles Find Reviews Filter. Ask a question about working or interviewing at Asurion. The supervisor call me exactly at that time he was schedule to call me. But we are told and demanded to have the customer troubleshoot before we set up a repair service for a tech to go to the can you make good money taking online surveys how to start a virtual assistant business online home. Apr 9, Convenient location in downtown allowing you to eat. I have been trying to go back to the call center for months. OneTeam literally means you are on your OWN team. Interview Questions Why are some of the major apps you use and how are they beneficial to you? Development opportunities available if you take. Jan 30, Great benefits package affiliant marketing healthforce one affiliate niche market as soon as day 30, Commission mlm leads mlm business direct selling good or bad is generous and not extremely difficult to attain, Ability to work from home and save on car expenses, Flexible self-serve PTO system with no difficult approval process, Call volume is not extremely high and fluctuates depending on time of day, Call flow is NOT heavily scripted thankfully and allows for freedom, MUCH easier and less stressful than their claims and tech support depts, AHT and ACW is NOT yet penalized which allows for flexibility, Quality control scores for calls are reasonable and have simple criteria, Co-workers make the job "fun" and some managers do care. Days at Asurion were very high energy on the phone. Mar 30, They probably will buy them out, and then it will be harder than ever to work there, because they will have to pay off the debt. The interview was very prompt. I called and it was a computer generated voice that gave the interview with simple questions.
Unlimited coffee and tea. Join the Asurion team. He ask me about high points of my last jobs on my resume, he ask me about something matrix doing my last job, another question that was hard for me to understand because of his language barrier, dealing with irate customer, where do I see my self 6 months from now. Pros Work at home was great no money on gas free cable with directv work there 8 years. Want to know more about working here? Next day received another email saying they would like to move forward in the hiring process and I should be hearing back from someone in 48hrs. See Our Latest Jobs. Upload your resume Sign in. For the most part i have no complaints i had to adjust to a new position than what I was hired for and that was kind of a headache but other than that love it. Overview Overview. Aug 17, Flag as Inappropriate Flag as Inappropriate. The interview took about 15 minutes. Learned a lot of great speaking skills as well. The systems we I received an email prior to set up a phone call and then later on had a video interview after that I received the email with my offer letter. The work at home for dtv is the most intense tech support I've ever seen. Asurion has one of the better-paying jobs for Work at Home, but for standard call center work, it is standard.
Interviews at Asurion
The next day, received email setting up on the phone interview with HR recruiter, 20mins interview same questions, tells more about the position. The pay is great, environment is great, opportunity for advancement is great. It was good. Before it's smooth-sailing, you have to prove yourself. Close Your trust is our top concern, so companies can't alter or remove reviews. Just enough. Advice to Management Nothing really Management does what they want to do. The end of work at home for the satellite tv service this was due to the Satellite tv Service and not Asurion. A lot of opportunities to grow and learn. Application I applied online. Received email wanting to move forward. We're sorry but your feedback didn't make it to the team. Can be stressful as leadership is always working and can lead folks to feel they should do the same.
Review this company. Keep going this way and the carrier will drop the contract. Excellent Company. How to make money online within a week get money from people for employees working 30 hours or. Interview After applying I received a email saying that they would like to set up a telephone interview with a contact number. Previous 1 2 3 Next. Join the Asurion team. There was always new technology coming out and was always eager to go to training for it. When I worked for this company years ago it was a very cool, laid back environment however the pay was very low. It will overwhelm you even before you hit the phones. He didn't tell me anything about the job as far this is what we do, who we are how you get paid, how it works, the training. They are very strict due to being very busy bit, other than that no complaints. Customer Make extra money from home uk davis sharpe making money online. There was no support once we went home.
Reviews by Job Title
Great people with top of the line technology and systems. Helpful 2. Cons Didnt fight to keep contract with Directv Work at home. Normally lots of Over Time availability. Constantly changing leadership but a nice place to work. Unfortunately, many of the negatives I've encountered in my short time here have overshadowed many of the positive aspects. Its a good place but depends on who you have as a supervisor and what time of the day you work. Keep going this way and the carrier will drop the contract. Truly terrible work environment. The majority of the people we talk to are the elderly and they have no idea how their satellite boxes work and are not psychically capable of getting up and fixing them. Interview Questions Name a difficult situation and how you over came it. I had two phone interviews. Lots of questions were asked and answered. You get to work from home. Delete Response Cancel. Close Your trust is our top concern, so companies can't alter or remove reviews. Although Asurion is a very busy place. Former Employee - Coach. Hardest part was I-9 notary, it's all electronic and it was hard finding someone willing to allow you to open your email on their computer in order to access the link to complete section 2 of the I
Unfortunately the re-orgs and changes are starting to hamper my personal career growth. Unlimited coffee and tea. Upload a resume to easily apply to jobs from. They give you vacation time but you can't use it. Start making money right now online no bullshit creative side jobs and Cons. As a tech, you do not receive the backup you need from supervisors. Review this company. R reps in 48 hours. Then I started the 6 week training through an online course with instructors. Some managers are a bit much as far as pressuring you but they are few and far between most are awesome. She was very nice and professional. Something about motivates so I just assume he asking what motivates me and he ask me what are 3 things that make me or something like. However, protecting a long term employees job when proven great track record should be a big priority.
Asurion Employee Reviews about "work at home"
The first was a recording in which I just responded to questions and my answers were recorded. Found 87 reviews matching the search See all 2, reviews. Next day received another email saying they would like to move forward in the hiring process and I should be hearing back from someone in 48hrs. I would recommend friends and family to work. After applying I received a email saying that they would like to set up a telephone interview with a contact number. Jun 26, Overall rating 3. Happy Employment. Advice to Management Nothing really Management does what they want to. Overall, I enjoy working at Asurion within the relatively new "Sprint Saves" retention department. Amazing organzation that stimulates innovation and leardership. I interviewed at Asurion in August I got raises often and was a great culture and environment. You will work long hours at points during the year but the pay and benefits are worth it. It maintains a casual but productive work environment. Great Company. The training does not prepare you for the phones. Management does not care about anything except meeting metrics. Nov 8, I live streaming affiliate marketing blog monetization affiliate marketing a great time at Asurion, I learned a lot and the work was meaningful and enjoyable.
Jan 12, Ask a question about working or interviewing at Asurion. Pros Work from home. Previous 1 2 3 Next. R reps in 48 hours. For the most part i have no complaints i had to adjust to a new position than what I was hired for and that was kind of a headache but other than that love it. Split shifts are available and are very nice if you are a working mom with little ones. Claimed Profile Review this company. The process for the interview was simple and easy. Pros Work from home, relies heavily on your ISP, split shifts available. Cons Forced overtime during the beginning of football season. Show More. Reviews about "work at home" Return to all Reviews. On top of that he seem like he did not want to do the interview and or he was having a very bad day. Somewhat flexible schedule. Please be realistic with what you ask of your employees. The job had potential for growth and offered a wide array of positions. This a make you or break you type of challenge not really a con. They wouldn't steer me wrong.
Reviews about "work at home"
Also, frequent data breaches should be reported!!! You have to read a script and it is Received email wanting to move forward. Didnt fight to keep contract with Directv Work at home. Good luck to you all and come join the team :- Interview Questions Do you have experience in a call center that had metrics to meet? I am still waiting to hear back. As a tech, you do not receive the backup you need from supervisors. Cancel Confirm. After all of that our start date was pushed back but only one week so next Monday I'll officially start working. Have you ever had a problem with your own computer, how did you fix it? The process took 2 weeks. Join the Asurion team. Delete Response Cancel. Find Companies. This will replace the current featured interview for this targeted profile. Answer Question.
Flag as Inappropriate Flag as Inappropriate. Ratings by category Clear. Powered by. Ask a Question. The company is good for work at home position but the job security leaves you shaking because so many changes happen since your working through a third party and sometimes they how to make money without mlm golden business mlm to different companies leaving you jobless. Benefits for employees working 30 hours or. It was a Make A Lot Of Money On Ebay Infp Running A Dropshipping Business per chat instead of the hour but I was hesitant because of this but, figured it is a great company. Reviews about "work at home" Return to all Reviews. Instead of an Email i received a call the next day with a job offer from the recruiter and also emails followed behind that for background and Drug Test Consent forms. Great benefits and advancement opportunities. You guys have very shaky system tools that crash and feel outdated compared to other work at home companies. The first was affiliate marketing definition for business where to sell amazon affiliate products recording in which I just responded to questions and my answers were recorded. The people who worked for the company were very helpful and supportive of anybody that wanted to go as far into the company as they possible. Asurion was a nice company to work a typical day was almost the. Jan 30, I received a call from them for a phone interview which wasn't hard then a day later I received a call from a hiring recruiter for asurion Directv. Drug test and background check took 5 days, 2nd round of paperwork is signing and faxing back to HR and mailing to different address prior to start date.
Cancel Confirm. A great company to work for overall. Great benefits package starting as soon as day 30, Commission program is generous and not extremely difficult to attain, Ability to work from home and save on car expenses, Flexible self-serve PTO system with no difficult approval process, Call volume is not extremely high and fluctuates depending on time of day, Call flow is NOT heavily scripted thankfully and allows for freedom, MUCH easier and less stressful than their claims and tech support depts, AHT and ACW is NOT yet penalized which allows for flexibility, Quality control scores for calls are reasonable and have simple criteria, Co-workers make the job "fun" and some managers do care. Jun 26, Att bought out DTV which is the biggest contract Asurion had at the time. This a make you or break you type of challenge not really a con. Asurion has a wonderful compensation and benefit structure. Flag how to hack into swagbucks how to make money swagbucks Inappropriate Flag as Inappropriate. Difficulty Hard. Found reviews matching the search See all 2, reviews. You guys have very shaky system tools that crash and feel outdated compared to other work at home companies. Although Asurion is a very busy place. The other scenario is that they will sell off the various parts of the company to other companies. The process took 3 days. Extremely fast passed company. Assurion was a good company. Interview Your normal interview process but since it is work at home you also have to have speed checks ran on your computer and things of this nature.
Jan 12, Unlimited coffee and tea. The interview lasted for about 20 minutes, basically asking me about my work history and a few interview questions. For jobs in France, visit Indeed France. Like we were promised. If you apply yourself, you will learn a lot. Normally lots of Over Time availability. Then they set up an interview for you to speak to one of the supervisors to call you the next day. Even if you do meet metrics consistently, you are still considered just another replaceable number. Great place to work. Cancel Confirm. The next day, received email setting up on the phone interview with HR recruiter, 20mins interview same questions, tells more about the position. Extremely discounted satellite tv service.
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Asurion was a nice company to work a typical day was almost the same. Complete the online app, complete the online assessment -passed, You will get an email about receiving a call from the H. You have to be kidding yourself. Cons When I was working in the call center I loved my job. It is a great company to start your learning in IT. Pros You get to work from home. Nice place to work. It was good. This will replace the current featured interview for this targeted profile. After the second phone interview I was offered the job. They are caring and make sure that everything is going fine at work and in the employees personal life. Follow Add an Interview. Overall it was a giid place to work for. Flag as Inappropriate Flag as Inappropriate. She asked was i flexible with work hours and training schedule and then informed she would put me thorough to the next step to have a 2nd interview with a hiring supervisor so she scheduled me for the next day at 8 pm.
Constantly changing leadership but a nice place to work. Tech Support Representative. Lots of viruses came with their software so I frequently had to quarantine and repair. They offered a new work at home chat position, said you would be making more than you did on the phones. I recorded my answer after each question was repeated three times. Ratings by category. Received email wanting to move forward. Helpful 0. Helpful 1. Women's ratings 3. Our community is ready to answer. IT team was a joke although they really did try. Does not support Win 10 or IOS! You are then asked a few questions about. Overall rating 3. Advice to Management Learn how to communicate effectively with your employees. Upload a resume to easily apply to jobs from. The company is good for work at home position but the job security leaves you shaking because so many changes happen since your working through a third party and sometimes they outsource to different companies leaving you jobless. Great people with top of number one direct selling product in the world mlm cleaning products business plan pdf line technology and systems. Drug test and background check took 5 days, 2nd round of paperwork is signing and faxing back to HR and mailing to different address prior to start date.
Cancel Confirm. Jan 12, First interview you are told about the position and its requirements. Upload your resume Sign in. Then I started the 6 week training through an online course with instructors. Whats The Amazon Website That Donates Money When You Order Dropshipping On Etsy Tips benefit were good. After the second phone interview I was offered the job. Loved my job here it was a great place to work. Lots of viruses came with their software so I frequently had to quarantine and repair. Received email wanting to move forward. Interview After applying I received a email saying that they would like to set up a telephone interview with a contact number. After that I was given a date to start training which was no more than a week or two later. Convenient location in downtown allowing you to eat. I interviewed at Asurion in August During training you are expected to be on phones and it literally felt like being thrown to the wolves.
The people who worked for the company were very helpful and supportive of anybody that wanted to go as far into the company as they possible can. Loved my job here it was a great place to work. It was good. Flag this Item Cancel. They were extremely helpful and polite when assisting with daily business actives. Because of this, I am more than likely going to be homeless next week. It will overwhelm you even before you hit the phones. Interview I had two phone interviews. Sign in. Productive and informative fun place to work. Change happy.. Various scheduling options available, may work 4x10s, after a year a coworker of mine was relocated to Las Vegas for new site. Great Company. If you apply yourself, you will learn a lot. Pros Decent pay good benefits easy to move up within company. Extremely discounted satellite tv service. Received email wanting to move forward. I did learn a lot about how computers and televisions work. Does not support Win 10 or IOS!
Learned a lot of great speaking skills as well. The people who worked for the company were very helpful and supportive of anybody that wanted to go as far into the company as they possible can. Review this company. They give you vacation time but you can't use it. Helpful 4. It IS a legit job and company and the benefits are great. Applied online through indeed. Ask a question about working or interviewing at Asurion. Overall, I enjoy working at Asurion within the relatively new "Sprint Saves" retention department. Are you sure you want to remove this interview from being featured for this targeted profile? Jan 30, Sep 8, Various scheduling options available, may work 4x10s, after a year a coworker of mine was relocated to Las Vegas for new site. Powered by. They did not call me with in the 48 hours so I had to call them, which was a customer service line. Outstanding benefits. You have to be kidding yourself. Full-time, Part-time. Asurion is an organization that promotes growth and development. However, don't lose sight that they like any company will always try to squeeze as much as out of you for as little money as possible.
Job Function. MUCH easier and less busy than their claims dept and not as scripted. The company is now owned by five private equity companes. Asurion is constantly growing and shifting forward with its technologies and in its tech-solutions environment. Find jobs Company reviews Find salaries. There are a lot of interesting projects and products to get involved in. I actually regret leaving when I did and would go back in a heartbeat. Managers only care about themselves, therefore you must as. Delete Response Cancel. Overall great company. Advancement opportunity. Make money online via youtube home based business with residual income process took a week. How does your company compare? Many grow with the company and many are left. The people and facilities are all great. The job can be stressful but it is what you make it out to be. I had a great time at Asurion, I learned a lot and the work was meaningful and enjoyable.
Ask a Question. The training does not prepare you for the phones. Ask a question about working or interviewing at Asurion. It's a job not a career. I then spoke with the supervisor who basically asked the same questions as the last interviewer but a little more in depth. Also, taught me how to work in a high paced environment. I recorded my answer after each question was repeated three times. Helpful 3. After being hired through that processed I was emailed all of my paperwork W-2, Agreement, Handbook, etc and asked top 100 global direct selling companies published 2019 home based direct selling companies choose from 3 schedules all which included evenings and weekends. We worked as a team to get the calls handled. This organization stimulates the mindsets of its employees while providing an atmosphere that nurtures innovation. Asurion is like most call center jobs, its a fast paced environment that's ever changing. Absolutely loved this job and worked hard at it for 6 years. The interview lasted for about 20 minutes, basically asking me about my work history and a few interview questions. Want to know more about working here? When I was working in the call center I loved my job.
They are trying to raise debt to buy out the equity companies. Benefits for employees working 30 hours or more. A great company to work for overall. Asurion is change-happy. Apr 9, The supervisor call me exactly at that time he was schedule to call me. I loved the job and the management. Overall, I felt like I did well but because of the his language barrier, and not able to understand him it cost me not to get the job and he was not having a good day. The hiring supervisor was a lady named Ashley and was also very nice. Keep going this way and the carrier will drop the contract. Cancel Confirm. Jan 12, The company is friendly and large. When I worked for this company years ago it was a very cool, laid back environment however the pay was very low. Are you sure you want to remove this review from being featured for targeted profile?
Jan 7, You have to read a script and it is Great benefits package starting as soon as day 30, Commission program is generous and not extremely difficult to attain, Ability to work from home and save on car expenses, Weird Things To Sell On Ebay To Make Money Which Online Store Will Dropship self-serve PTO system with no difficult approval process, Call volume is not extremely high and fluctuates depending on time of day, Call flow is NOT heavily scripted thankfully and allows for freedom, MUCH easier and less stressful than their claims and tech support depts, AHT and ACW is NOT yet penalized which allows for flexibility, Quality control scores for calls are reasonable and have simple criteria, Co-workers make the job "fun" and some managers do care. But we are told and demanded to have the customer troubleshoot before we set up a repair service for a tech to go to the customers home. I had to ask him those questions, but it was pointless because I couldn't understand him. The training was a little challenging however once on the floor it was ok. They are very strict due to being very busy bit, other than that no complaints. They are caring and make sure that everything is going fine at work and in the employees personal life. Productive and informative fun place to work. Expected us to lie to customers a lot. Fun amazing place to work. As a tech, you do not receive the backup you need from supervisors. They probably will buy them out, and then it will be harder than ever to work there, because they will have to pay off the debt. No one replies to emails. Received email wanting to move forward.
Getting an Interview. The job can be stressful but it is what you make it out to be. Some managers are a bit much as far as pressuring you but they are few and far between most are awesome. Review this company. Overall, I enjoy working at Asurion within the relatively new "Sprint Saves" retention department. Overall it was a giid place to work for. Sometimes I feel like its not able how much you know its about who you know and sometimes one thing might mean everything one week and next it doesn't matter things change too much all of a sudden. Ask a question about working or interviewing at Asurion. Flag as Inappropriate Flag as Inappropriate. Thanks for reaching out. Interview Questions Dont Remember but nothing too hard. Interview Your normal interview process but since it is work at home you also have to have speed checks ran on your computer and things of this nature. Extremely discounted satellite tv service.
They give you vacation time but you can't use it. She asked me a few more questions and informed me that she would send me off to the recruiting department for approval then I should receive an email within 48 hours with instructions for the next step. Answer Question Why do I want to work from home? There are a lot of interesting projects and products to get involved in. I don't know where i'm going to live in a few weeks and what's next for me. Same day received email to go forward and offer. Unfortunately, many of the negatives I've encountered in my short time here have overshadowed many of the positive aspects. The people and facilities are all great. Learn how to communicate effectively with your employees. The process was very smooth. Cons The work at home for dtv is the most intense tech support I've ever seen. Get Citrix straight! Fun amazing place to work. They offered a new work at home chat position, said you would be making more than you did on the phones. The company was very terrible on management. Join the Asurion team. Forced overtime during the beginning of football season. Before it's smooth-sailing, you have to prove yourself. Find jobs Company reviews Find salaries. Turnover rate is extremely high.
It started out great and has gradually become the opposite. On top of that he seem like he did not want to do the interview and or he was having a very bad day. It all feels very pressured and many people leave after training because it's way too overwhelming. The people who worked for the company were very helpful and supportive of anybody that wanted to go as far into the company as they possible. Cancel Confirm. The process took 5 days. Don't make them feel like you're just a number to reach a goal. Interview Questions Tell me about a time when you had to deal with a difficult customer? Nov 26, They are very strict top mlm business plan how mlm companies make money to being very busy bit, other than that no complaints. Reputiable but would need to know someone very high up to advance or change locations. Convenient location in downtown allowing you to eat mary kay online consultant ordering do you really make money selling mary kay. Something about motivates so I just assume he asking what motivates me and he ask me what are 3 things that make me or something like. Interview I applied online, I got a called within 48 hours with someone from the recruiter team, then he told me the supervisor would give me a call, i waited for the call all that day then I end up calling the customer service number to see why I haven't got a call from the supervisor and i was told I had to apply again in six months Interview Questions Do you have experienced in customer service? I am still waiting to hear. As a result. Fairygodboss provides free job reviews for women, by women. Apr 9, I received a call from them for a phone interview which wasn't hard then create swagbucks account delete swagbucks extension day later I received a call from a hiring recruiter for asurion Directv.
Turnover rate is extremely high. The company is friendly and large. Vendor and client diversity. You get to work from home. Great people with top of the line technology and systems. Productive fast Paced. Applied Online. Somewhat flexible schedule. She asked me a few more questions and informed me that she would send me off to the recruiting department for approval then I should receive an email within 48 hours with instructions for the next step. Asurion has a wonderful compensation and benefit structure. Don't make them feel like you're just a number to reach a goal. Cancel Confirm. We're sorry but your feedback didn't make it to the team.
I have worked for Asurion at least six years and found that it is a great company to work. Helpful 4. Vendor and client diversity. Are you able to work with multiple screens at one time? I was asked to do a online assessment which was sent to my email before the interview. Reputiable but would need to know someone very high up to advance or change locations. Cancel Confirm. Great benefits package starting as soon as day 30, Commission program is generous and not extremely difficult to attain, Ability to work from home and save on car expenses, Flexible self-serve PTO system with no difficult approval process, Call volume is not extremely high and fluctuates depending on time of day, Call flow is NOT heavily scripted thankfully and allows for freedom, MUCH easier and less stressful than their claims and tech support depts, AHT and ACW is NOT yet penalized which allows for flexibility, Quality control scores for calls are reasonable and have simple criteria, Co-workers make the job "fun" and some managers do care. Love my part time home based business ideas what is the fastest way to make money.
MUCH easier and less busy than their claims dept and not as scripted. The management team are very caring and helpful. I like the fact you will be trained on anything that is linked to your job responsibility. Ask a Question. I did learn a lot about how computers and televisions work. We're sorry but your feedback didn't make it to the team. Search job titles Find Reviews Filter. Just enough. Nov 8, Current Employee - Anonymous Employee. Something has happened over the ten years I worked there, and the company isn't the same. I filled out an application on Monday or Tuesday and was offered and accepted the job on Friday. She completed the Q A right over the phone so I did not have to call back or they did not have to call me back. There benefit were good.